One tap for tenants to report an issue. One dashboard for landlords to see every request, photo, and update.
Report a maintenance issue
Property
Lakeside Apartments
125 Lakeview Avenue
Unit number
204
Issue type
Plumbing
Description
Kitchen sink is leaking.
A maintenance request in 10 seconds
Texts lose photos. Calls lose context. Spreadsheets go stale. Maintli keeps the request, property, unit, status, and updates together.
The usual way
Calls, texts, emails, and notes in different places.
The Maintli way
One clear request with the details and history attached.
The complete request
Every person involved sees the context they need. The tenant reports once, the landlord keeps control, and the vendor gets a clear job instead of a vague text message.
The problem, property, unit, tenant, photos, priority, vendor, and status stay connected from the first report to the final update.
Lakeside Apartments
Building A · Unit 204
Kitchen sink leak
2 tenant photos attached
Clear ownership
CoolAir Services assigned
Complete history
Every update timestamped
01
See exactly where the issue is before anyone calls the tenant back for basic details.
02
Send one organized job notification and keep assignment status visible to the property manager.
03
Review previous work, updates, and resolution details without searching old messages.
Tenants only see their own maintenance experience.
A clear maintenance process for tenants and property managers.
A quick mobile form
The request reaches you
Progress stays visible
See open work, current assignments, and recent activity without switching between texts, email, and spreadsheets.
Maintenance overview
Lakeside Apartments
12
Open requests
7
In progress
38
Completed this month
1.8 days
Average resolution
Recent requests
View allUnit 204
Kitchen sink leaking
Plumbing
NewUnit 112
AC not cooling
HVAC
In progressUnit 305
Dishwasher issue
Appliance
CompletedEach update stays attached to its request.
Request submitted
Just now
Assigned to maintenance
8 min ago
Status changed to In progress
32 min ago
Last 6 months
18% faster resolution
Pro can match a request to a vendor and prepare a job notification while the property manager keeps control of the request.
Request received
Unit 112, HVAC
Vendor assigned
CoolAir HVAC Services
Vendor notification prepared
Job details ready
Awaiting response
Progress remains visible
Product preview. No message is sent from this demonstration.
The reporting flow is built for the phone a tenant already has.
Unit 204
Kitchen sink is leaking
SubmittedMR-1048, Plumbing
Start with the portfolio size you manage today. Upgrade when your properties, units, or team grow.
Starter
$19/month
Independent landlords getting organized.
Up to 2 properties
Up to 10 units
Pro
$49/month
Growing landlords and property managers.
Up to 10 properties
Up to 50 units
Enterprise
Custom pricing
Tell us about your portfolio, team, and reporting requirements.
Limits set for your operation
No fixed public unit limit
Talk with us about your property count, team, vendors, and reporting needs.
Answers about tenant access, plans, vendors, and billing.
Give tenants a faster way to report issues and keep every request organized in one place.
